These are by arrangement with the on-call doctor and must be requested before 10.30am.(unless there are exceptional circumstances) All home visit requests are entered onto a Call Assessment sheet for the doctor to review at the end of morning surgery. The receptionist will ask you for the reason for the request, this will enable the doctor to deal with the most urgent cases first. Please note that home visits are very time consuming and our initial response may involve a telephone call from the on-call doctor. Whenever possible you should try to attend the surgery where there are more diagnostic and treatment facilities available.